Guide: Loan of Documents
Come to the IQS Library to borrow items from our collection temporarily, as well as any items you have reserved for pickup at IQS from other libraries.
To use the service, you must:
- Show your URL university ID card (or the ID card from your university centre with a CSUC agreement if you are not a URL student)
- Belong to one of the authorised user groups:
-Lecturers and researchers
-University students (undergraduate, postgraduate and master’s)
-PhD students and teaching assistants
-Technical, management, administrative and support staff
-AIQS alumni
You can also visit other URL libraries and CSUC libraries to collect the items you are interested in directly from there.
How does it work?
Book the document you’re interested in
Please come to the counter so we can process the loan
Renew it before the deadline or return it when you no longer need it
How do I make a booking?
- Log in using your IQS credentials at the Discovery URL.
- Search for the document you are interested in.
- In the title record, click on Reserve URL (if the title has more than one volume, select the specific volume you need).
- Select the Pickup location and Send the request.
- You will see a message indicating whether the reservation has been processed successfully (or if there has been a problem).
- If you don’t get any results from the URL, click Expand your search.
- In the section on requests to other libraries, tick the Request option.
- Select the library from the URL where you’d like to collect the book.
- Complete the process by clicking Send.
If you cannot find the document in the libraries participating in the PUC, select Can’t find what you’re looking for? Click here and REQUEST IT.
In some cases, this service may incur a handling fee.
If applicable, we will inform you of the amount before processing your request.
When the item is ready for pickup at the counter of your chosen library, you will receive an email notification. You will have 7 working days to collect it.
Please note that this may take longer if the item needs to be transferred from another institution or if it is currently on loan at the time of your reservation.
The loan period begins when you come to collect the item.
How do I renew a loan?
-
When?
When?
A few days before the loan period ends, you will receive a reminder in your IQS email with the return date. You can renew the loan if the following conditions are met:
-The document has not been reserved by anyone else.
-You have not exceeded the permitted loan period.
-Your account is not subject to any blocks or restrictions (penalties or other limitations). -
How?
How?
-Via My Account
-By email
-At the counter of the IQS Library or any other library within the URL
-By telephone -
How many times?
How many times?
-Items from URL library: you can renew these until you reach the maximum number of days allowed
-Items from other CSUC libraries (PUC-Unified Interlibrary Loan): up to 6 renewals
-Items from other libraries (Interlibrary Loan): please check the terms and conditions
How do I return an item?
Devuelve los documentos en el mostrador de la Biblioteca de IQS o de cualquier otra biblioteca de la URL dentro del plazo establecido.
Please return the items to the counter at the IQS Library or any other URL library by the due date.
You can check the due date of your loan:
- in My Account.
- in the reminder email you receive a few days before the due date.
- on the bookmark attached to the item
If you return a document late, your borrowing privileges will be temporarily suspended (1 day’s suspension for each document and day it is overdue).
If you fail to return the document, lose it or return it in poor condition, you must replace it or pay the cost.
In that case, please contact the Library and explain your situation so that we can advise you on the procedure.
How many documents and for how long?
Loan conditions vary depending on your user category and the source of the documents.
Loan documents of IQS-URL:
| User category | Loan (days) | Document limit | Maximum duration (including renewals) |
|---|---|---|---|
| Students and AIQS | 21 | 10 | 147 |
| PhD Students and Teaching Collaborators | 30 | 10 | 210 |
| Teachers and PTGAS | 60 | 30 | 365 |
Consortium loan documents (PUC):
| User Category | Loan (days) | Document limit | Maximum of renewals |
|---|---|---|---|
| All | 21 | 10 | 6 |
Items not available for loan:
- Reference works: dictionaries, encyclopaedias, catalogues, yearbooks and similar publications
- Periodicals: magazines, newspapers and similar publications
- New acquisitions during the exhibition period
- Items with a round red sticker at the top of the spine
- Other items listed in Discovery
For special materials, please check Discovery or contact the Library regarding the item.
Para materiales especiales, consulta en Discovery o contacta con la Biblioteca sobre el documento.
My account
What can I do through ‘My Account’?
Log in with your IQS username and you will be able to:
- Request or reserve available or currently borrowed items
- View your current and previous loans
- Check the status of your requests for items (physical and electronic)
- Renew your loans
- Download your electronic items
- Check whether you have any notices or fines